Nature Watch has a long history of legendary customer service. We value our history and our relationship with our customers. We have always guaranteed our merchandise and your satisfaction. We will continue to live up to your expectations at www.nature-watch.com
Is my Order and Information Secure?
Nature Watch protects your online order and registration information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Nature-Watch. Some versions of certain web browsers or firewalls don\'t permit communication through secure servers. In that case, you\'ll be unable to connect to the server so you won\'t have to worry about mistakenly placing an order through an unsecured connection. However, please feel free to place your order with us by phone at 1-800-228-5816 in the United States. Our customer service representatives will be happy to assist you. Alternately, you may download our Offline Order Form
and fax or mail it to us.
What Information is Collected? How is my Information Used?
Nature-Watch values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. Nature-Watch recognizes that it must maintain and use customer information responsibly..
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order or register with us.
To serve you better, the information you supply to us is added to our customer database. We will add you to our mailing list. From time to time, you may receive periodic mailings or e-mails from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such emails or mailings from us, please contact us via email, phone, fax or mail (our numbers and addresses are listed below
Does Nature Watch Share the Information?
We respect your privacy and, therefore, Nature Watch does NOT sell the personal information you provide to us online to any third party.
Nature Watch may, from time to time, contract with unaffiliated third parties that assist us in providing our products and services to you; assist in maintaining and managing customer information to provide customer and internet services; to take and fulfill orders; to conduct Nature-Watch promotions and surveys; or to more effectively communicate with our customers. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site. Nature-Watch does not authorize any unaffiliated third party to make any other use of your information.
We will add you to our mailing list when you supply us with your address. If you do not wish to receive our catalog, please contact us via e-mail, phone, fax or mail (our numbers and addresses are listed below
). Include your name and address as it was supplied to us, and indicate "Do Not Mail".
How can I either Update or Change my Information?
If at any time you want to update or change your information, simply send an e-mail to firstname.lastname@example.org
with your new information. If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact us by phone or e-mail. Please be sure to include your e-mail address and full name.
How does Nature Watch Protect Children\'s Privacy?
Consistent with the Children\'s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. Please note: we may nevertheless maintain a record of that person\'s name and address in a "do not register" file to avoid subsequent registration by a child under the age of 13.
How to Contact Us?
If for any reason you have questions about our policies, or would prefer to make your purchase via telephone, just give us a call at 1-800-228-5816 in the United States. Our customer service representatives will be happy to take your order right over the phone.
5312 Derry Avenue, Unit R
Agoura Hills, CA 91301
Phone: 1-800-228-5816 in the United States
Fax: 1-800-228-5814 in the United States
Phone: 001-818-735-3555 International
Fax: 001-818-735-3566 International